When will my order be processed?  Please allow 1-2 business days for order processing. We make every effort to fulfill orders as quickly as possible.

How is shipping cost calculated?  Shipping rates for your order are calculated and displayed at checkout.

Can I pick up my order?  If you are in the Rhode Island area, pickup can be arranged for large orders directly from our warehouse. Please contact us for more information at [email protected].

I want a large quantity shipped to me. Can you accommodate this?  Absolutely! We can arrange trucking for large orders (pallets or larger) via common trucking carriers. Please contact us to review options.

International Shipping – TM Chitosan is currently available for shipping to the United States. For orders outside the US please contact us to ask about shipping options.